Train your users
on Dynamics 365

Dynamics 365 User Training

Unlock the full potential of your Dynamics 365 solution

Harness the true power of Dynamics 365 with role-based training. Leverage our comprehensive online training platform to empower your users.

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Accelerate your Dynamics 365 digital transformation

Join leading organizations training thousands of users worldwide. Discover their journeys with a proven training platform.

"I would 100% recommend the IBI platform. If you are going through an implementation, it allows your people to have a sense of autonomy in their learning process, which as adults is something that we all crave."
Stephanie Lavinskas Headshot
Stephanie Lavinskas
Director of Organizational Change Management, The Heico Companies

Train for success at every stage of your Dynamics 365

Equip your team and users at every stage of the project lifecycle. Deliver the right training at the right time to the right audience.

Pre-project D365 Orientation

Build a strong foundation and avoid common pitfalls. Prepare your team to engage confidently with your consultants.

Project Start D365 Initiation

Train your team to make informed design decisions. Simplify complexity and build a solution for success.

Mid-project D365 Enablement

Prepare your subject matter experts to validate your solution. Address corner cases, refine processes, and set the stage for successful adoption.

Project End D365 Rollout

Scale training to reach all end users. Ensure go-live readiness, support change management, and achieve a smooth deployment.

Post-project D365 Support

Make the most of your investment with ongoing training. Onboard new hires seamlessly and reduce support demands with self-service training.

"IBI was a huge help for Millcraft and recommended to anybody out there looking to dive into some training and education prior to their migration to D365."
Mike Branch Headshot
Mike Branch
CIO, Millcraft

Boost user adoption with Dynamics 365 training delivered your way

Choose the training approach that fits your users and business goals. Enable your team to master, adopt, and excel with Dynamics 365.

Training Platform

There’s no need to reinvent the wheel. Get your team up to speed quickly with a training platform designed with users in mind.

Custom Courses

What makes you unique drives your success. Complement standard training with custom courses built for you.

Hybrid Training

Sometimes a personal touch goes a long way. Combine self-paced learning with instructor-led sessions to ensure lasting success.

"It is definitely a tool that can be picked up quickly and be utilized by teams to upskill their teams so that they are ready for the next Dynamics 365 challenge that they have."
Eric Davis Headshot
Eric Davis
Senior Director of Business Systems, Inolex

Master every aspect of Dynamics 365 with one seamless platform

From finance and operations to customer engagement, our training ensures your team masters the tools to drive efficiency and deliver results. Build confidence, streamline workflows, and achieve success with Dynamics 365.

D365 Finance

Finance processes are the backbone of any organization, and inefficiencies can lead to costly mistakes. Train your team to ensure compliance and cost-effective operations with Dynamics 365.

A disconnected supply chain disrupts operations and leads to lost opportunities. Equip your team with the skills to optimize inventory, streamline logistics, and drive efficiency with Dynamics 365.

Modern retail demands seamless commerce experiences. Train your team to unify digital and in-store experiences and deliver exceptional customer journeys with Dynamics 365.

D365 Sales

Ineffective sales processes can hinder growth and revenue potential. Empower your team with training to streamline the sales pipeline, improve forecasting, and close deals faster with Dynamics 365.

Poor customer service damages trust and retention. Train your team to deliver consistent, efficient support and build lasting customer relationships with Dynamics 365.

Disorganized field operations waste resources and frustrate customers. Train your team to manage service calls, optimize schedules, and deliver exceptional service with Dynamics 365.

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