Prepare for
your Journey
with Dynamics 365
- Prevent strategic missteps
- Avoid unnecessary costs
- Engage with confidence

Navigating Uncertainty before Kickoff
You are about to embark on a major transformation with Dynamics 365. You are excited but also uncertain. You need to make critical decisions upfront, but you worry whether you have enough knowledge to make the right ones.

Your Challenges
You are selecting an implementation partner. Can you confidently assess their expertise and fit for your business?
You are deciding which business applications to replace. Do you have the insight to make informed choices?
You are evaluating ISV solutions. Do you fully understand standard functionality to avoid unnecessary purchases?
Your project team is about to meet your consultants. Are they equipped to contribute effectively?

Moving Forward with Confidence
You can use Dynamics 365 training to help you turn uncertainty into clarity and excitement into action. With the right knowledge, you’ll make critical decisions confidently and set your transformation up for success.
Who needs training?
- Selection Committee
- IT Team
- Project Team
- Your selection committee determines the partner to collaborate with.
- Your IT team decides which legacy systems to retain or replace and which ISV (Independent Software Vendor) solutions to adopt.
- Your project team engages with the implementation partner.
What kind of training?
- Standard Micro Courses
- Standard Assessments
- Standard Learning Paths
- Standard micro courses establish a foundational knowledge baseline.
- Standard assessments measure progress and ensure understanding.
- Standard learning paths deliver targeted training for specific team needs.
How to deliver training?
- Online Platform
- The online platform is ideal because it delivers flexible, on-demand learning for your busy learners.

Frequently Asked Questions
Do I have access to all the training content?
Yes. You can explore all content available for your product family—Finance and Operations (covering Dynamics 365 Finance, Supply Chain, and Commerce) or Customer Engagement (including Dynamics 365 Sales, Customer Service, and Field Service)—based on your subscription.
Can I pause my subscription anytime?
Yes. You can pause your subscription at any time. You will be billed for the current month based on your learner count, and you can reactivate it whenever needed. All learner data will be saved.
How can I access to a training environment?
Your Dynamics 365 implementation partner can provide you with a training environment. This environment allows for hands-on practice, complementing the learning platform.

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