Prepare for
your Journey
with Dynamics 365

Dynamics 365 Orientation

Navigating Uncertainty before Kickoff

You are about to embark on a major transformation with Dynamics 365. You are excited but also uncertain. You need to make critical decisions upfront, but you worry whether you have enough knowledge to make the right ones.

Pre Project D365 Orientation Background

Your Challenges

  • You are selecting an implementation partner. Can you confidently assess their expertise and fit for your business?

  • You are deciding which business applications to replace. Do you have the insight to make informed choices?

  • You are evaluating ISV solutions. Do you fully understand standard functionality to avoid unnecessary purchases?

  • Your project team is about to meet your consultants. Are they equipped to contribute effectively?

"The top things I would tell a customer to focus on when they were starting their training was to start early, and earlier than they think they need to."
Paul Fournet Headshot
Paul Fournet
Vice President of Finance and IT, Reily Foods Company

Moving Forward with Confidence

You can use Dynamics 365 training to help you turn uncertainty into clarity and excitement into action. With the right knowledge, you’ll make critical decisions confidently and set your transformation up for success.

Who needs training?

  • Your selection committee determines the partner to collaborate with.
  • Your IT team decides which legacy systems to retain or replace and which ISV (Independent Software Vendor) solutions to adopt.
  • Your project team engages with the implementation partner.

What kind of training?

  • Standard micro courses establish a foundational knowledge baseline.
  • Standard assessments measure progress and ensure understanding.
  • Standard learning paths deliver targeted training for specific team needs.

How to deliver training?

"Start training early. Early and often before the project even starts."
Stephanie Lavinskas Headshot
Stephanie Lavinskas
Director of Organizational Change Management, The Heico Companies

Frequently Asked Questions

Do I have access to all the training content?

Yes. You can explore all content available for your product family—Finance and Operations (covering Dynamics 365 Finance, Supply Chain, and Commerce) or Customer Engagement (including Dynamics 365 Sales, Customer Service, and Field Service)—based on your subscription.

Yes. You can pause your subscription at any time. You will be billed for the current month based on your learner count, and you can reactivate it whenever needed. All learner data will be saved.

Your Dynamics 365 implementation partner can provide you with a training environment. This environment allows for hands-on practice, complementing the learning platform.

"We had a gap of understanding where the value was coming from. We had a gap of telling our partner what we wanted."
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Mike Branch
CIO, Millcraft

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