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AI is accelerating faster than organizations can adapt. While companies are investing billions into new technologies, most AI initiatives fail not because of technical issues, but because people are not prepared to use them effectively. Traditional change management, built around one-time implementations and stable go-live moments, no longer work in a world of continuous AI evolution. To succeed, organizations must shift their focus from deploying technology to enabling people through practical training, data accountability, and ongoing support.

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Training is often left until the last minute—just before go-live—when employees are overwhelmed and mistakes are costly. A well-structured training plan should begin before the project starts, engage users throughout development, and continue post-launch for long-term success. By investing in phased, role-based training early, organizations can boost confidence, drive adoption, and reduce costly errors. Don’t treat training as an afterthought—start planning now for a smoother, more effective rollout.

Traditional training is designed for consultants, not the people who actually use the software daily. End users are often left with long, overwhelming sessions that don’t fit their workflow—leading to poor adoption and costly mistakes. Instead of one-time, lecture-based training, companies must focus on short, on-demand lessons, hands-on practice, and continuous reinforcement. By making training accessible, relevant, and practical, businesses can ensure their employees learn what they need—when they need it—to drive real success.

“Train the Trainer” sounds effective in theory, but in practice, it often leads to inconsistent knowledge transfer, disengaged learners, and minimal long-term impact. Simply being an expert doesn’t make someone a great trainer, and without continuous support, training quality declines over time. Instead of relying on a flawed model, organizations should invest in professional trainers, focus on coaching over lecturing, and build a culture of continuous learning. Rethink your approach to training for better engagement, retention, and results.