D365 Training Clinic

Training is often left until the last minute—just before go-live—when employees are overwhelmed and mistakes are costly. A well-structured training plan should begin before the project starts, engage users throughout development, and continue post-launch for long-term success. By investing in phased, role-based training early, organizations can boost confidence, drive adoption, and reduce costly errors. Don’t treat training as an afterthought—start planning now for a smoother, more effective rollout.

Traditional training is designed for consultants, not the people who actually use the software daily. End users are often left with long, overwhelming sessions that don’t fit their workflow—leading to poor adoption and costly mistakes. Instead of one-time, lecture-based training, companies must focus on short, on-demand lessons, hands-on practice, and continuous reinforcement. By making training accessible, relevant, and practical, businesses can ensure their employees learn what they need—when they need it—to drive real success.

“Train the Trainer” sounds effective in theory, but in practice, it often leads to inconsistent knowledge transfer, disengaged learners, and minimal long-term impact. Simply being an expert doesn’t make someone a great trainer, and without continuous support, training quality declines over time. Instead of relying on a flawed model, organizations should invest in professional trainers, focus on coaching over lecturing, and build a culture of continuous learning. Rethink your approach to training for better engagement, retention, and results.