Master
Dynamics 365
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Dynamics 365 Online Training

Training as an Afterthought

Implementing Dynamics 365 is transformative but it’s also complicated. Your project team, subject mater experts, and end users need to be ready to design, test, validate, and actually use the new system. In the middle of all the moving parts of an ERP implementation, training often gets pushed to the back burner. 

Time Constraints

Users are already stretched thin, balancing their regular responsibilities alongside the demands of the implementation. Setting aside time for lengthy training programs is rarely feasible, leaving users unprepared for the tasks ahead.

Generic Approach

Much of the training available is broad and generic, failing to address the specific needs of different roles within the organization. As a result, learners are required to sit through irrelevant material, wasting valuable time and causing frustration.

Ineffective Delivery

Traditional training inundates learners with information at a rapid pace, leaving little opportunity to absorb or apply it. Without hands-on practice or digestible content, learners struggle to retain knowledge, reducing effectiveness.

Shallow Content

Training programs often lack depth, focusing on high-level concepts instead of the practical, day-to-day skills users need to perform their roles. This gap leaves employees ill-equipped to navigate the complexities of their new system with confidence.

Intangible Outcomes

Organizations often lack a clear way to measure training impact. Without tangible assessments or progress tracking, it’s difficult to evaluate whether users are prepared. When results are unclear, training is seen as a formality rather than a critical success factor.

Escalating Costs

Training costs extend beyond course fees. Building materials from scratch, dedicating employee time, and hiring instructors all contribute to escalating expenses. Additionally, content quickly becomes outdated, straining resources and reducing efficiency.

"The biggest training challenge we faced is the lack of time. People don't have time throughout the project to learn, to then train, to learn how to be trainers."
Stephanie Lavinskas Headshot
Stephanie Lavinskas
Director of Organizational Change Management, The Heico Companies

Effective Training Powered Online

Online training puts users back at the heart of your implementation, retooling them with the skills they need at their convenience. Concise courses, tailored learning paths, and measurable progress keep teams engaged and equipped to succeed. Flexible pricing keeps training scalable and budget-friendly.

Platform

Train anytime, anywhere with an online platform built to fit even the busiest schedules. Empower your team to learn at their convenience without disrupting daily tasks.

Micro Courses

Bite-sized, skill-focused courses make learning digestible and actionable. These modules allow users to absorb and apply knowledge quickly, keeping them engaged and efficient.

Learning Paths

Role-based learning paths deliver relevant content tailored to specific job responsibilities. Your team learns exactly what they need to excel in their roles—nothing more, nothing less.

Assessments

Track progress with built-in assessments that highlight strengths and pinpoint areas for improvement. With clear insights, your team can focus on the skills that matter most.

Dashboards

Monitor tangible outcomes with intuitive dashboards that provide a clear view of team progress. Make data-driven decisions to ensure your implementation is on the path to success.

Pricing

Flexible, pay-as-you-go pricing scales with your business needs. Start small or expand effortlessly, keeping training effective, scalable, and cost-efficient.

"Our end users found the out of the box courses very beneficial, especially because it was specific to their individual roles."
Renee LaCour Headshot
Renee LaCour
Associate Director of Process Improvement, Reily Foods Company

Unlock Learning with an Online Platform

Your training platform should work as hard as your team does. With 24/7 global access, seamless compatibility across devices, and robust security, our platform ensures uninterrupted, flexible learning experiences. Scale effortlessly to meet your growing needs and rely on a system built to support your team’s success.

Dynamics 365 Training Platform

Accessible

Train anytime, anywhere with 24/7 global access that supports learners across time zones.

Reliable

Depend on a robust platform that ensures smooth performance, even during peak usage.

Scalable

Easily expand to accommodate more users, modules, or training needs as your organization grows.

Secure

Protect user data with enterprise-grade security, including Single Sign-On (SSO) for seamless access.

Compatible

Access the platform on desktops, tablets, or smartphones without losing progress.

"Make sure that you encourage a training platform for the teams in the beginning. Because if you don't, then you don't know what good looks like."
Bryan Finney Headshot
Bryan Finney
VP of IT, Vector Security

Master Skills with Micro Courses

Micro Courses
0 +

Micro courses break down complex learning into manageable, focused segments. Designed to keep learners engaged, these concise lessons help your team gain the skills they need to perform their tasks effectively—without overwhelming them. Empower your workforce to stay productive while learning, ensuring every minute counts.

  • Task Alignment

    Micro courses are tailored to specific tasks, ensuring training directly supports real-world responsibilities.

  • Skill Development

    Each course hones in on a single skill, providing precise and focused learning for actionable results.

  • Short Lessons

    Compact and impactful, these courses retain learner attention while delivering essential knowledge efficiently.

  • Hands-On Practice

    Reinforce skills and enhance retention by practicing alongside lessons (requires access to a training environment).

Watch a snippet of a micro-course to see how focused training delivers fast and engaging skill-building.

Click through a guided demo of a micro course to see learning in action.

Here is a sample list of micro-courses.

  • Create and divide fiscal periods

  • Create a periodic sales order invoicing job

  • Add charges to a pending vendor invoice

  • Create standard cost for a released product

  • Put away products against a transfer order

  • Calculate sales order volume discount

  • Define vendor-specific purchase price

  • Create and manage a product change request

  • Update operations using a job card device

  • Create and post loyalty card adjustments

"Our users really enjoy it and appreciate it because they can tailor it into their busy schedule."
Anthony Bracco Headshot
Anthony Bracco
Business Analyst, Inolex

Build Expertise with Learning Paths

Learning Paths
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Learning paths organize training into a structured, role-specific journey, ensuring users focus on what matters most to their responsibilities. By combining skill-focused micro-courses with targeted assessments, learning paths provide a personalized and efficient way to master Dynamics 365.

  • Skill Progression

    Sequence micro-courses in a logical order, building knowledge from basic to advanced levels.

  • Integrated Assessments

    Test understanding at each step, culminating in a final evaluation to measure mastery.

  • Customizable Paths

    Add or remove micro-courses to tailor training for unique roles and organizational needs.

  • Progress Tracking

    Monitor achievements and milestones with clear, visually displayed progress indicators.

Preview a learning path in action and see how role-based training helps learners stay engaged and progress with confidence.

Click through a guided demo of a learning path to see learning in action.

Here is a sample list of learning paths.

  • Accounting Manager
  • Accounts Payable Clerk
  • Sales Manager
  • Purchasing Agent
  • Production Analyst
  • Store Associate
  • Warehouse Manager
  • Shipping Agent
  • Field Service Technician
  • Customer Service Representative
"Learning paths make it really easy for us to delegate or attach training to each individual."
Paul Fournet Headshot
Paul Fournet
Vice President of Finance and IT, Reily Foods Company

Boost Retention with Assessments

Assessments
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Assessments provide a clear path to mastery by validating understanding at every step of the learning journey. With targeted evaluations, learners can identify strengths, address gaps, and build confidence in their abilities.

  • Path Evaluations

    Measure mastery at the conclusion of each learning path to confirm understanding.

  • Targeted Reinforcement

    Select micro-courses include assessments to strengthen knowledge of key concepts.

  • Flexible Formats

    Questions include multiple-choice, free-text, and more to suit diverse learning needs.

  • Unlimited Retakes

    Learners can revisit material and retake assessments as needed to solidify their skills.

View a sample assessment to learn how targeted evaluations help learners test their skills and track progress

Click through a guided demo of a assessment to see learning in action.

Here is a sample list of assessments.

  • Legal Entities and Operating Units

  • Intercompany Trading

  • Accounts Payable Processing

  • Product, Storage, Tracking Dimensions

  • Bill of Materials and Routes

  • Inventory Journals and Transactions

  • Sales Price and Discounts

  • Purchase Order Life Cycle

  • Retail Point of Sale
  • Transfer Order Life Cycle

"They were assessments that yielded questions that demanded the familiarity of what you had just been through, which were wonderful."
Mike Branch Headshot
Mike Branch
CIO, Millcraft

Drive Success with Dashboards

Dynamics 365 Training Dashboard on iPhone

Dashboards provide real-time visibility into individual and team progress, keeping training measurable and engaging. Empower learners to track their achievements while enabling team leaders to make informed decisions with detailed reporting and progress summaries.

  • Progress Tracking

    Learners can monitor their badges, points, certifications, and learning path status in real-time.

  • Gamification

    Leaderboards and achievements make training fun, fostering healthy competition and sustained engagement.

  • Team Insights

    Team leaders get an overview of assigned and completed courses, along with completion percentages for the team.

  • Detailed Reporting

    Generate reports to identify knowledge gaps and track overall team performance.

Preview a dashboard in action and see how tracking progress fosters success.

Click through a guided demo of a dashboard to see learning in action.

Here is a sample list of dashboads.

  • Leaderboard

  • Learning Paths

  • Courses

  • People

  • Teams

  • Assessments

  • Achievements

  • Points and Badges

  • Login Activity
  • Compliance

"As an administrator, I appreciated the fact that I could pull, at any time, progress reports that I could feed to the team leads."
Agnes Simay Headshot
Agnes Simay
Head of Customer Service Europe, On Running

Cut Costs with Flexible Pricing

Our transparent pricing model adapts to your team’s needs, ensuring you only pay for what you use. Scale your training program effortlessly with options for full, partial, and limited users, while enjoying the freedom of monthly billing and no annual commitments. Save more as your team grows with tiered discounts and customizable plans designed to fit your budget and goals.

Customer Engagement

Full User

$150

per user per month

Finance & Operations

Full User

$200

per user per month

Enterprise Bundle

Full User

$300

per user per month

  • Pay per Learner

    Pay only for the number of learners. Scale up or down anytime, just like utility billing.

  • Monthly Billing

    Enjoy the flexibility of monthly payments. Cancel anytime—no risk, no long-term commitment.

  • No Annual Commitment

    No upfront fees or hidden costs for extended terms. Stay in control of your budget.

  • Minimum Requirement

    Start with a minimum subscription of $2,000/month, which includes 10-13 full users at no extra charge.

  • Tiered Pricing

    Get volume discounts on full users as your team grows with our tiered pricing model.

  • Partial User Pricing

    Access discounted rates for partial users, applicable to Finance & Operations learners.

  • Limited User Pricing

    Access to discounted rates for limited users, applicable to Finance & Operations learners.

  • Mix and Match

    Customize your plan by combining different user types to suit your needs.

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"The IBI platform is easily scalable up or down based on their flexible subscription based model."
Stacie Kritz Headshot
Stacie Kritz
PMO Director, TDIndustries

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