Feeling overwhelmed by D365 certification prep?
If prepping for a Dynamics 365 certification has you sweating a little (or a lot), take a deep breath. You’re not alone—and you don’t have to go through it alone.
We’ve created the Certifications section of the D365 Training Clinic to help you navigate the path from uncertainty to exam-ready confidence. Whether you’re just starting with a fundamentals badge or planning to go deep into Finance or Supply Chain, we’ve organized everything you need into one place—with practical tools and real-world study tips.
The new certification area includes three core resources:
🗺 Certification Paths
Think of this as your D365 exam map, clearly organized by role. Whether you’re in Finance, Supply Chain, Sales, Customer Service, or a cross-functional role like Developer or Architect, this guide shows you:
- Which certifications are required for your path
- Which ones are recommended to build confidence
- And which bonus certifications can help you stretch your skills
It also outlines prerequisites, certification levels (Fundamentals, Associate, Expert), and links directly to each Microsoft certification page—so you’re not digging through menus or guess-searching exam codes.
📘 Exam Study Guide
This section is for anyone wondering, “Where do I even start?”
We walk through the four key resources you’ll need to prepare effectively:
- Microsoft Certification Pages — for exam overviews and practice assessments
- Microsoft Learn training paths — free, guided learning modules
- Product Documentation — where the real test questions come from
- Microsoft Study Guides — detailed topic checklists that outline what you need to know
If you’re working toward a 900-level exam like PL-900 or MB-920, Microsoft Learn might be enough. But for associate and expert exams like MB-310 or MB-330, you’ll absolutely need to go beyond Learn. Microsoft is legally obligated to create exam questions based on what’s published in the product documentation.
📌 Pro tip: If you’re struggling to find what you need in the Docs, download the documentation as a PDF and use the keyword search. The in-browser search only looks within one section at a time, but the PDF lets you scan the entire file—much easier when you’re hunting for config details or features you forgot the name of.
🧭 Example Certification Walkthrough
This is where everything comes together. We’ve created a detailed example for MB-330 (Supply Chain) to show you what a complete exam prep looks like—step by step.
You can use this walkthrough as a template for planning your own study approach, no matter which certification you’re working on. The same principles apply: break it down, study by scenario, and work from the study guide + documentation together.
✍️ From Your Friendly Certification Practitioner…
Before you dive in, here are a few quick tips I always share:
- ✅ Use the study guide like a checklist—if it’s listed, it’s testable.
- 🧪 Don’t just read—try configuring the system in a trial environment.
- ⏳ Take your time. If you don’t pass on the first try, that’s part of the process.
- 📄 Download the Docs if you’re having trouble searching them online.
- 📍 And when in doubt, start with the Certification Clinic. It’s built to walk you through it all—item by item.
