Transcript of Aubainerie Customer Testimonial Video

[00:32] So Hi. My name is Patrick Pichette. I'm a business analyst and a BRM, working as the specialist for D365 F&O and the Commerce project. And I work for the beautiful retail stores of Aubainerie.

[00:49] Regarding the content, it was very easy to use. The fact that it is very granular, was a big help because mostly everything was new for the complete teams. So, it eased the process of learning.

[01:07] Having this learning (I mean this training) be able to see the Commerce, to see the Headquarters part, to make them help understand that now (they don't have a PM by itself), it helped them to understand the complete process. So, it was very good for them. And it was very helpful when they start to slowly acquire access to the first test environment.

[01:34] A lot of them told me after that “Oh, I remember what I read, what I learned from this course. Can you tell me Patrick where is it exactly? Especially this thing and this thing”. So, it raised a lot of questions after. So, it was a very good decision to use that kind of learning

[01:52] At some point, we had some people who are doing very well, which is we could see that the curve of learning was, you know, a stable one and rising up. And we saw that some people were kind of stopped or slowed. So, even for the director (for me), I was able to identify - maybe we could talk with this person. Is there something that it is blocking? Is there something that the person is not learning?

[02:14] So I think the board and seeing the progress for the person, seeing the achievement also. Not to say “Hmmm. You didn't do it”. More to maximize. “Can I help you with something? If there's a concept that you don't understand.” So, it was very helpful.

[02:30] Since we were in a pandemic situation, at the beginning of the learning a lot of people were all working from home. So, if we had planned to have like a traditional session with a teacher within a classroom in everything, it wouldn't have been as efficient as it was like this, because everybody had the platform. They could do whatever they are able to do it.

[02:56] They could hide themselves in a room if there are homes with the kids and everything. So, it was the best way of doing it. And even after the pandemic, I would recommend using it like this. Because you could define say “Alright, I'm going to do this that part of my day, when I know I'm more mostly quiet or it is the best part of the day for me to learn.

[03:21] As a platform using it and in the project in the speed (we were on a fast track), using the IBI platform was the best thing. So, I recommend using that platform, especially the quality of the content, the easiness of using the platform, and definitely the accessibility of the IBI team.