Microsoft Dynamics 365 Finance Training
In Microsoft Dynamics 365, the financials is tightly integrated with the supply chain and commerce . Implementation design decisions made in core financials, accounts payable, and accounts receivable have long-term implications across the whole system. In our platform, you can access more than 1,300+ micro-courses, 90+ learning paths, and 220+ assessments across a dozen functions and deliver both standard content and custom content.
Microsoft Dynamics 365 Core Financials Training
Microsoft Dynamics 365 Core Financials
Core financials training is for your back office financial personnel such as Chief Financial Officer, Corporate Controller, accounting managers, and analysts. These users establish and maintain the financial structure that lays the foundation for the rest of the system.
Training for these workers covers organization management, chart of account maintenance, financial postings, journal structures, intercompany trading, currency exchange evaluation, financial closing, and product costing. It is very important to train these learners early in the deployment process.
Core financials is rarely customized. Microsoft Dynamics 365 provides rich functionality and configuration options. In addition, because this area forms the basic plumbing of Microsoft Dynamics 365, most customers and partners stay away from customizing them.
Since these functions are out-of-the-box and the learner count is not high, the standard training can address the needs of these users. Custom training is not common for this functional area, which makes online training a great fit for this group of learners.
The unique thing about core financials is the importance of early conceptual training – especially around the financial dimensions. Most legacy systems do not have a similar concept for this feature. Spending the time to learn and understand how financial dimensions can help the organization streamline its chart of accounts is very important.
This group of learners has busy jobs and they tend to not be able to spend long periods of time away from their regular duties. They need the flexibility to learn the system at their convenience. Online training provides a learner-friendly environment in which the learners can consume the information on their terms.
Microsoft Dynamics 365 Accounts Payable Training
Microsoft Dynamics 365 Accounts Payable
Accounts payable training is for your back office financial personnel such as accounts payable managers, account payable clerks, and others that are involved with vendor payments. These users utilize the financial foundation laid by the core financials team to set up and process payments.
This training covers tasks around vendor management, vendor invoices, vendor payments including 1099 handling.
Companies have more control over their internally facing functions. They also can dictate their internal processes to their vendors. Since accounts payable fit into both categories, it is rarely customized. Microsoft Dynamics 365 provides rich functionality and configuration options in this functional area as well.
Since the solution is quite standard and the learner count is limited, standard training can be offered to the personnel. If there is any custom process, it can be handled with simple documentation rather than an extensive custom training program.
This makes online training a great fit for this group of learners. The functionality is standard, and the user group is small. Learners can consume the training at their convenience. Their progress can be tracked. Help can be offered as needed.
The unique thing about accounts payable is the process automation. Most companies have manual processes for vendor payments in their legacy systems. They deploy Microsoft Dynamics 365 to automate these manual processes. This process automation changes the training requirements for the learners. How to handle exceptions becomes an important topic for users to learn to be effective with the new system.
Microsoft Dynamics 365 Accounts Receivable Training
Microsoft Dynamics 365 Accounts Receivable
Accounts receivable training is for your back office financial personnel such as accounts receivable managers, account receivable clerks, credit and collections managers and analysts, and others that are involved with customer billing and payments. These users utilize the financial foundation laid by the core financials team and ultimately manage the customer billing process.
This training covers tasks around customer invoicing, customer payments, customer credit and collections, and sales tax.
Companies generally establish a core accounts receivables process and vary it slightly to meet different customer needs. These are mostly handled by different configuration options within Microsoft Dynamics 365. Similar to the other financial areas, the accounts receivable functions are rarely customized.
Since the solution is quite standard with different configuration options and the learner count is limited, standard training can be offered to this group of learners. If there is any custom process, it can be handled with job aid type documentation rather than an extensive custom training program.
This also makes online training a great fit for this group of learners. The functionality is standard, and the user group is small. Learners can consume the training at their convenience. Their progress can be tracked. Help can be offered as needed.
The unique thing about accounts receivable is the process variations in order to accommodate different customer needs. Invoicing, payment processing, credit management, etc. may differ across channels and customer groups. The training program should be constructed to communicate these customer-specific process variations to the learners so that they can be effective in their jobs.