A good start is half of the victory

Starting anything new can be hard whether it is learning a new skill, learning a new language, or trying to form new habits. A Microsoft Dynamics 365 (D365) implementation is no different. It is a big change for an organization to go through. In this article, we will look deeper into some ways you can alleviate this challenge and create a smoother transition for your organization.

ERP knowledge is deeply ingrained into an organization, similar to how the roots of a tree run deep into the ground. Whenever it becomes time to switch ERP systems, it is difficult to replace the old knowledge with the new. It takes time, effort, and investment. Changing ERP systems is a big change for an organization, and often leads to some level of turbulence. Whether these problems stem from old habits interfering with the new, employee resistance, or just unfamiliarity with the new system, there are steps an organization can take in order to minimize this pressure and smooth out the bumps in the road for everyone.

One of the first things your organization can do in order to minimize problems is to act at the beginning of the project by making sure D365 is well understood. There is great excitement when a D365 project starts, but the work that will make it a success should not be overlooked. Training of the core team members is the first step towards building a knowledge base within your organization. The more information you can give to the core team members about D365, the better your project will go. Armed with better D365 knowledge, they will be able to discuss business processes with the consultants more effectively and efficiently. They will be able to bring topics to the table that might have been overlooked otherwise.

In addition, by providing information early to core team members, you will give them the time and flexibility they need. Most of the time, core team members are busy and influential members of an organization. This is usually why they have been selected to be a part of the core team. They will need enough time to put in the work that will help them through the entire D365 project. D365 training at this stage should not be a hassle, but an opportunity to make everyone’s lives easier. Using online training during this process is extremely beneficial for this reason. It gives core team members a great avenue to learn about D365 on their own time, at their own pace.

Starting a D365 project can be a daunting task, but if you take the right steps upfront: training core team members early in the process and using online training to create an optimal training experience for them, you can alleviate some of these starting pains. A good start is half of the victory for your D365 implementation.

Elif Item - CEO of Item by Item

Elif has worked for over 16 years in Microsoft Dynamics 365 Finance, Dynamics 365 Supply Chain, and Dynamics 365 Commerce as a learner, consultant, trainer, project manager, and consulting director before setting out to build Item by Item Learning Platform.

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